Privacy Policy - Pressure Washing Neasden

At Pressure Washing Neasden, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect various types of information from you, including:

Personal Identification Information: Name, email address, phone number, and other contact details.
Usage Data: Information about how you access and interact with our services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Information

Our methods of data collection include:

Direct Interactions: You may provide information by filling out forms on our website or communicating with us via phone or email.
Automated Technologies: We may automatically collect information about your device and browsing actions through cookies and similar technologies.
Third Parties: We may receive information about you from third parties, such as business partners or public sources.

Use of Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: Including performing service requests, managing your account, and ensuring service quality.
To Improve Our Services: Analyzing usage data to enhance and develop our offerings.
To Communicate with You: Sending updates, promotional materials, and responding to your inquiries.
To Ensure Security: Protecting against unauthorized access and other security threats.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary for fulfilling our contractual obligations to you.
Legal Obligation: Processing is necessary for compliance with our legal obligations.
Legitimate Interests: Processing is necessary for our legitimate interests, provided they are not overridden by your rights.

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
With Your Consent: When you have given explicit permission to share your information.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of each website you visit.

Data Security

We employ a variety of security measures to maintain the safety of your personal information. These include physical, electronic, and administrative safeguards to protect against unauthorized access, alteration, disclosure, or destruction of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal information.
Rectification: You can request corrections to inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction of Processing: You can ask us to limit the processing of your data.
Data Portability: You can request a copy of your personal data in a structured format.
Objection: You can object to the processing of your data based on legitimate interests or direct marketing.

To exercise these rights, please contact us through the appropriate channels. We will respond to your request within a reasonable timeframe.

Consent Withdrawal

You have the right to withdraw your consent to our data processing at any time. Withdrawing consent does not affect the legality of processing based on consent before its withdrawal.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information from our records.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions related to this Privacy Policy. If you have any questions about this policy, please contact our DPO.

Acceptance of This Policy

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.